FAQS

FAQs

1) What’s included in a TJWFUNFUN DIY miniature kit?
Each kit comes with pre-cut boards/panels, furniture pieces and accessories. Some styles also include extras (e.g., LEDs, wiring, stickers, paints or tools). Please check the product page for the exact contents.

2) Do I need any extra tools or glue?
Most builds are easier with craft glue (PVA), tweezers, scissors/craft knife, and (if the kit has lights) small batteries. Tool needs are listed on each product page.

3) How difficult are the kits?
We label our kits by level: Beginner / Intermediate / Advanced. Instructions are step-by-step, and beginners can comfortably start with Beginner sets.

4) How long does a build take?
From a few hours to several sessions, depending on kit size and your experience. Many families enjoy spreading a build across a weekend or a few evenings.

5) Are these suitable for kids?
Great for family projects. As a guideline, 14+ can usually build independently; younger builders can join in with adult guidance (perfect for parent-child time).

6) Are the materials safe and durable?
Our kits use quality materials (e.g., wood, paper, fabric, plastics). Components are designed for hobby use and are safe when assembled as instructed.

7) Can I display the finished miniature?
Absolutely. Finished builds make lovely décor. For longevity, keep away from direct sunlight, moisture, and heat.

8) I’m missing a part or something arrived damaged—what should I do?
Please contact us with your order number and photos. We’ll help replace missing/damaged parts promptly.

9) Can I return a kit after opening it?
Returns are accepted if the kit is opened only for inspection and all pieces remain attached to the original pre-cut boards/panels with packaging intact.
Once parts are punched out/removed or assembly has begun, the kit is considered used and isn’t eligible for return.
Return address: Warehouse B2, 30–40 Alfred Road, Chipping Norton NSW 2170, Australia.

10) How do you ship, and how long does it take? (AU & NZ)

  • Standard (Factory Dispatch): A$15, 5–8 business days.

  • From AU Local Warehouse (if available): A$10, 3–5 business days.

  • Free shipping on orders A$100+ (AU & NZ).
    A tracking link is sent by email (not SMS) when your order ships.

11) Where can I find guides or help?
Each kit includes illustrated instructions. If you need tips or have questions, just message us via the store’s contact form—we’re happy to help.